Question 1 :

Are you satisfied with your Systems Management infrastructure?

Assign a score from 1 to 5 (highest matches your maximum satisfaction)

1
2
3
4
5

Question 2 :

Do you feel you are using the Systems Management functionality to its full potential?

Yes
No

If no, expanding the use of which area of functionality will address your perception?

Question 3 :

Does the success gained from Systems Management meet / exceed your expectations?

Yes
No

If no, what do you believe should be done to achieve higher levels of success?

Question 4 :

Do you receive the required support in the maintenance and operational use of your system?

Yes
No

Question 5 :

As a %, what degree of devices within your environment have the agents installed? :

Less than 60
60-80
80-95
95 +

Question 6 :

Is your operational team able to optimally maintain the Systems Management infrastructure AND also gain operational success?

Yes
No

If no, where would an increased level of resource / process assist you to achieve both Foundational Management AND Operational Productivity aligned with your business needs?

Question 7 :

Is your organisation open to the concept of controlled, focussed, remotely delivered services / out-tasking?

Yes
No

Question 8 :

How important is it for you to maximize the return on your continued investment in Systems Management?

Very important
Somewhat important
Not important

Question 9 :

Are you satisfied with the capacity and performance of the team responsible for driving value from your Systems Management infrastructure?

Yes
No

Question 10 :

Can you identify, escalate and resolve issues quickly and effectively?

Yes
No

Question 11 :

What level of value are the Systems Management / Asset Reports you receive?

Assign a score from 1 to 5 (highest matches your maximum satisfaction)

1
2
3
4
5

Question 12 :

Data Accuracy: Do you focus on the accuracy of you Systems Management asset database?

Yes
No

Question 13 :

Stability: Do you trust the capability and reliability of your Systems Management solution?

Yes
No

Question 14 :

Reporting: Does Senior Management have visibility of Systems Management success?

Yes
No

Question 15 :

Security: Is access to your Systems Management infrastructure managed and secure?

Yes
No

Question 16 :

Services: Would you be open to transfer defined responsibility for your success with Systems Management to Sparxent Active Control, experts in delivering Systems Management consulting and managed services?

Yes
No

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